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Technical Support

We are committed to making your outsourcing profitable at all levels.

At the heart of customer relations, technical support is a driving force in keeping you customers happy and coming back while growing your business.

Outstanding technical support is a combination of cutting-edge technical skills and the ability to communicate clearly and effectively in a multilingual, multicultural context. At Percall, technical support is not something we improvise.

With Percall on your side, your company’s in-house resources are able to focus on your higher values and core activities such as new product development and sales growth.

With Percall, your company is enhanced with a wider range of services (be they technical, linguistic or extended time coverage) and isophisticated infrastructures s, at the most competitive rates.

 

CREATIVE TECHNICAL SUPPORT SOLUTIONS TUNED TO YOUR BUSINESS.

See how Percall will work with you hand in hand everyday to enhance your company’s performance and keep your customer’s satisfied.

Your profile :
OEM, computer and network equipment manufacturer
Software company
High-tech start-up
Specialized retailer
ISP or Telco
Entreprise, service desk

 

PERCALL TECHNICAL SUPPORT , STATE OF THE ART TECHNOLOGY COMBINED WITH RECOGNIZED EXPERTISE TO ENSURE YOUR PROJECT’S SUCCESS.

  • Extended time schedules for companies with a multi-continental footprint, EMEA – APAC – AM
  • A multilingual capability comprising five European languages in the basic package (English, German, French, Italian, Spanish) with up to 9 languages possible (Dutch, Arabic, Russian, Japanese). Teams formed by native speakers and persons with several years experience in the various countries.
  • Engineer teams trained in the most advanced technologies : CAO, PLM, CRM, Telecommunications, Server companies, …
  • Efficient, multi-disciplinary teams trained to handle the day-to-day problems of users : network access, internet applications, office suites, OS, protection and security.
  • A center at Rabat (Morocco) for High-End, low-cost international support
  • A center at Aurillac, in the Auvergne region, dedicated to French-speaking B2C and Service Desk support
  • ISO 9001 :2008 certified

For more information on Percall’s technical support offer, go to www.percall-support-technique.com.
AND REMEMBER
 
Percall also provides IT support offers designed to meet the needs of private individuals, professional and small offices, on a pay as you go or service contract basis, directly accessible on line at www.antiseche-auboutdufil.com

+33(0)478004514

contact@percall.fr
Percall - Service Advantage Gold PTC - Strategic Services Partner

Percall was chosen as SSP de PTC®

+33(0)892681308

Need for IT Support ?
 
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